Designing Your Organization

Based on Jay Galbraith’s widely used Star Model™, this book covers the fundamentals of organization design and offers frameworks and tools to help leaders execute their strategy. The authors address the five specific design challenges that confront most of today’s organizations:

  • Designing around the customer
  • Organizing across borders
  • Making a matrix work
  • Solving the centralization/decentralization dilemma
  • Organizing for innovation

This important resource includes a CD-ROM with electronic versions of all the tools and charts in the book.

“Should be used by every leader seeking to give their organization a competitive advantage. Galbraith and Kates offer a practical framework to align a corporation’s organizational structure with its business strategy.”
Thomas J. Falk, chairman and CEO, Kimberly-Clark Corporation

“Jay Galbraith and Amy Kates provide the compass, charts, essential tools, and supplies for the journey to organization effectiveness in dynamic times. Designing Your Organization, brought forth at a time of major challenges to global business and national priorities, brings contemporary organization decisions into focus and provides clear advice to achieve business performance today and tomorrow.”
John D. Hofmeister, president and U.S. country chair, Shell Oil Company

“Starting several decades ago, Jay Galbraith wrote a series of books that essentially defined the field of modern organization design. Now, with deceptive simplicity, compelling logic, and immense practicality, he and Amy Kates have summarized in a single place what every manager needs to know about this vitally important subject.”
Thomas W. Malone, Patrick J. McGovern Professor of Management; director, MIT Center for Collective Intelligence, MIT Sloan School of Management; and author, The Future of Work

What People Are Saying

  • “The value at stake of your help is probably $100M. I will roll out the new organization and the new pillar to my President and the rest of the Senior Staff on Tue am. Thanks.”
    — A client, describing steps they’d taken after a recent session with Jay Galbraith.

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