Designing Organizations: An Executive Guide to Strategy, Structure and Process

he book describes Jay Galbraith's Star Model and how the various policy areas of strategy, structure, processes, rewards and people must be actively designed to work together in order to create an effective and competitive organization. Galbraith explains differences between functional, hybrid, product, front-back, matrix and complex five-dimensional organizations.

Unlike many other organization design books, he also details the trade-offs involved in choosing and operating these types of organizations. This book is small but packed with both theory and explicit case studies of actual companies, such as Apple Computer, 3M, Intel, Motorola and Toyota.

"This book is the ultimate corporate reference guide for the organization design practitioner. Jay Galbraith's book provides detailed logic and examples of when to consider a particular organization design, such as a front-back organization, and what the relative costs of choosing that organization are. We highly recommend it to our members."
-- Association for the Management of Organization Design

"A must-read for anyone who is ready for a dose of clear thinking on organizational strategy and design. Jay Galbraith understands strategy and structure better than anyone I know."
-- Edward E. Lawler III, Director, Center for Effective Organizations.

"Jay Galbraith is the architect for CEOs, human resource executives, and all others responsible for building organizational capability. His design principles and models are an excellent foundation for shaping an effective organization."
-- Stephen Balogh, Vice President, Human Resources, Raychem Corporation.

1.Introduction: Six Immutable Forces Shaping Today's Organization
2.Choosing an Effective Design
3.Matching Strategy and Structure
4.Linking Processes to Coordination Needs
5.Creating and Integrating Group Processes
6.Designing a Reconfigurable Organization
7.Organizing Around the Customer
8.Customer-Focused Structures
9.Creating a Virtual Corporation
10.Organizing the Continuous Design Process

What People Are Saying

  • "Jay Galbraith is no doubt the world’s leading expert in organization design. Jay joined us at International Paper for a major redesign effort in one of our key international regions. In a very short period of time, he was able to lead the management group through a design process that resulted in a more focused, customer-centric organization."
    — Diana Bell, Director, Global Talent Management and Executive Development, International Paper.

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